Put data at the heart of the convergence of your stores

Background

Our client is Europe's leading omnichannel retailer of household appliances, electronics and cultural products. It generates sales of over €7.3 billion, with almost 24,000 employees and over 880 stores in 12 countries. The result of the merger of two companies with strong internal cultures, the group inherited two distinct management models.

Challenge

With the aim of moving from a distributor model to an operator of a platform of products and services, the Group needs to overhaul its data and reporting base in order to professionalise its decision-making and explore new sources of value. The challenge is to align the entire Group with richer, more reliable and more accessible data.

Approach

Keyrus Management supported the design of a complete Group target model, preparing the approach to implementation: - Inventory of all Microstrategy, Qlikview and Excel reporting to analyse existing use cases - Creation of an exhaustive data dictionary to share a single language across the Group - Definition of new KPIs and new areas of analysis based on current and future user requirements - Updating and mock-up of target reports with the support of the business units, to create a Group / multi-brand base - Designing an optimised Data organisation to better serve management needs (production, governance, run, guaranteeing reliability and quality)

Key results

Benefits

By simplifying the flow and reporting model while adopting a unified data model and common management rules, the Group has effectively prepared for the technical implementation of the project. At the same time, the approach enabled the elimination of redundant databases, processing flows and reporting formats.

Share this key play