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We assist clients in transforming their distribution models amidst a growing diversity of contact channels and interdependence between omnichannel marketing and sales channels.
We help define distribution strategies and detail the pathways at each stage of the sales cycle.
We advise on how best to adapt service offerings to include both physical and digital contact points to improve customer experience.
We help you build an omnichannel organization through the right technological foundations including architecture, solution selection, implementation, and transformation of roles roles transformation, as well as how each channel contributes to commerical performance.